Withdrawal, Deferral and Transfer Request Form Withdrawal, Deferral and Transfer Request FormWithdrawal, Deferral and Transfer Request FormUse this form if you want to request to withdraw from your course, defer your studies, or transfer to a later course. Submitting this form does not mean your request has been approved. BSL First will review your request in line with the Refund and Cancellation Policy, Learning Agreement, Extenuating Circumstances Policy and any relevant course or awarding organisation requirements. You must continue to attend classes and meet payment obligations until BSL First confirms the outcome of your request in writing, unless BSL First tells you otherwise. A deferral is not a cancellation and does not restart the 21-day cancellation period. Simply stopping attendance, cancelling your payment plan, telling a teacher informally, or not logging into Moodle does not cancel your course or your payment obligations.Section 1: Learner detailsFirst NameLast NameEmail addressPhone numberCourse codeCourse levelLevel 1Level 2Level 3Pre-Level 6Level 6InterpretingOtherTeacher nameSection 2: Type of requestWhat are you requesting? Withdrawal from the course Deferral to a later course Transfer to another course or cohort I am not sure and would like BSL First to adviseSection 3: Reason for requestWhat is the main reason for your request?Health or medical reasonDisability, access need or reasonable adjustment issueBereavementCaring responsibilitySerious personal or family circumstancesWork or timetable conflictFinancial reasonTravel or relocationCourse is not suitable for meI am unable to keep up with the coursePoor attendance or missed too much of the courseTechnical issuesComplaint or concern about the courseSafeguarding or welfare concernOtherPlease explain the reason for your request.Section 4: Extenuating circumstancesAre you asking to withdraw, defer or transfer because of serious, unexpected circumstances outside your control? Yes No I am not sure Important: If your request is based on serious, unexpected circumstances outside your control, BSL First may also consider your request under the Extenuating Circumstances Policy. You may be asked to provide evidence. Acceptance of extenuating circumstances does not automatically mean that a refund, fee waiver, deferral or transfer will be approved. Section 5: DatesDate you want the withdrawal, deferral or transfer to take effectLast class attendedHave you already stopped attending? No Yes I am not sureWhen did you stop attending and why?Section 6: ExplanationPlease explain your request in detail.Section 7: Course progressHave you completed any assessments on this course? Yes No I am not sureWhich assessments have you completed?Are any assessments, resits or submissions still outstanding?Have you accessed Moodle, course materials, teaching, tutorials or assessment preparation? Yes No I am not sureSection 8: Requested outcomeWhat outcome are you asking BSL First to consider? Withdraw from the course Defer to the next available cohort Defer to a specific future start date Transfer to another cohort Transfer to another course Full Refund Partial refund Waiver of outstanding fees Keep my current payments as credit toward a future course Advice before deciding Other OtherSection 9: Payment positionHow are you paying for the course? Paid in full Instalments / payment plan Employer-funded Other I am not sure Important: Instalments are payments toward the full course fee. They are not monthly access to the course. Cancelling a payment plan does not cancel your course or remove your payment obligations. BSL First will confirm any refund, fee waiver or outstanding balance decision in writing. Section 10: EvidencePlease upload any evidence you want BSL First to consider.Choose File If you cannot provide evidence, please explain why.Section 11: Important information before submitting Submitting this form does not guarantee that your request will be approved. BSL First may approve your request, refuse your request, ask for more information, ask for evidence, offer a different outcome, apply the Refund and Cancellation Policy, apply the Extenuating Circumstances Policy, or apply course-specific or awarding organisation requirements. BSL First will confirm the outcome in writing. Until BSL First confirms otherwise, you remain responsible for your course, attendance and payment obligations. Section 12: Declaration I confirm that the information provided in this form is true, accurate and complete to the best of my knowledge. I understand that submitting this form does not mean my request has been approved. I understand that BSL First will review my request under the Refund and Cancellation Policy and any other relevant policy. I understand that a deferral is not a cancellation and does not restart the 21-day cancellation period. I understand that simply stopping attendance, cancelling a payment plan, or telling a teacher informally does not cancel my course or payment obligations. I understand that BSL First may ask me for further information or evidence. I understand that BSL First will process my personal data, and any sensitive information included in this form, to review and respond to my request. I confirm that I have read and understood BSL First’s Refund and Cancellation Policy before submitting this request.Submit request
