This form is for complaints about BSL First’s service or conduct. If your concern is about an assessment result, enquiry about result, appeal, reasonable adjustment, special consideration or extenuating circumstances, BSL First may redirect you to the correct process.
All formal complaints must be submitted through this form.
Complaints sent by email, message, Discord, social media, or directly to a teacher will not normally be considered under BSL First’s formal complaints process.
If you cannot use this form because of an accessibility need, disability, communication need or other genuine barrier, please contact BSL First so we can provide an accessible alternative way to submit your complaint.
