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How do I make a complaint?

Help Centre

Self-Guided Courses

  • How do I make a complaint?

    If you would like to make a complaint about the self-guided course, you should contact director@bslfirst.com, detailing your complaint. 

  • Frequently asked questions

    How do I make a complaint?
    What if I’m not happy with my course?
    How can I get more information about your self-guided courses?
    I need additional support with my learning, what can I do?
    I am experiencing technical difficulties, what do I do?
    Can I do the exams after the self-guided course?
    What resources will I have access to?
    How are the self-guided courses structured?
    How long are the self-guided courses?
    What qualification will I receive?